- About Us Genie Safety Hub
Where Safety Meets Compassion for Families in Crisis
Genie Safety Hub is a trusted refuge for parents and caregivers navigating domestic and family violence. We exist to fill a critical gap, offering expert, trauma-informed support that centres on parenting, healing, and rebuilding lives.
Unlike general DV services, we specialise in the early years: pregnancy through to the first five years of a child’s life. We understand that during these tender, formative years, safety and stability are not luxuries, they’re lifelines.
Every family deserves to feel seen, heard, and supported. At Genie Safety Hub, we listen without judgment, respond with care, and walk beside you every step of the way. Whether you’re seeking help, referring a client, or partnering with us, we are here ready to act with empathy and professionalism.
Our Mission
To walk beside parents and caregivers facing family violence, offering expert, trauma-informed support that rebuilds safety, dignity, and hope, one family at a time.
We are dedicated to creating a safe space for pregnant women and parents of young children, where care is personalised, respectful, and rooted in the belief that every child deserves a secure, loving start in life.
- Our Core Values
Built on Trust, Guided by Purpose
Accountability
We take responsibility for our actions and always follow through. Families and professionals can count on us to deliver safe, ethical, and timely support.
Respect
We treat every individual with dignity, compassion, and understanding—no matter their background or circumstance.
Confidentiality
Your story is yours to tell. We honour your privacy by protecting all personal information with care and legal compliance.
Integrity
We are honest, transparent, and principled in everything we do, because trust is the foundation of safety.
Cultural Safety
We respect diverse backgrounds and work in ways that are culturally appropriate, inclusive, and empowering, especially for Aboriginal and Torres Strait Islander families.
Trauma-Informed Care
We understand trauma and its impact. Every part of our service is designed to be safe, supportive, and healing.
- Why Choose Us
Why Choose Genie Safety Hub?
We don’t just connect families to services; we walk beside them every step of the way, with empathy, professionalism, and cultural safety at the core.
Our team is trained to support survivors of domestic and family violence with professionalism and sensitivity. We provide secure spaces for healing, safe environments for parent-child contact, and therapeutic services that center survivors’ voices and experiences. Every interaction is guided by trust, confidentiality, and the belief that families deserve to be safe, heard, and supported.
At the heart of everything we do is a promise: you will not face this alone. Whether you need shelter, trauma support, parenting assistance, or a safe space to begin again—Genie Safety Hub is here, every step of the way.